Support
Need help with a Cobblewright product, or have a question about the company? Everything comes to one mailbox, and it is read by the people who build the software.
We reply to every message. Most enquiries receive a response within two business days.
What to include
A few details let us identify your request without a round of questions first.
- The product name, if your message is about a specific application
- The device and operating system you are using, or the browser for web products
- A short description of what you expected and what happened instead
- The steps that lead to the problem, if it can be repeated
- Screenshots, where they would make the issue clearer
Other enquiries
The same address handles company matters. Please note the subject so it reaches the right place quickly.
Privacy requests
Requests to access, correct or delete personal information. Write Privacy request in the subject line. See the Privacy Policy for details.
Business and legal
Company, licensing, vendor and verification matters, including developer account and business registration enquiries.
Product feedback
Feature requests and comments on products in development. We read all of it, and it genuinely shapes what gets built.
Orders, licences and refunds
Purchase questions, licence keys and refund requests. Include the product name and the email address used for the purchase. See the Refund Policy for how refunds work by channel.
Product support
Cobblewright products are still in development, so there are no product-specific support pages yet. As each product is released, this page will gain its own section with documentation, known issues and release notes. Until then, email is the right way to reach us about any of them.
- Support email
- support@cobblewright.com
- Postal address
- Cobblewright LLC
30 N Gould St, Ste N
Sheridan, WY 82801, USA